Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and services.
What materials are used in Pregomesh jewelry?
Our pieces are primarily crafted from high-quality 925 sterling silver, often featuring natural semi-precious stones and traditional hand-applied enamel.
Do you offer international shipping?
Yes, we ship our collections worldwide via express couriers. Shipping costs and delivery times are calculated at checkout based on your specific location.
How should I care for my silver jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store them in a dry place, preferably in the original Pregomesh packaging provided.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are in their original condition and packaging. Please note that custom-made items are final sale.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are the jewelry pieces handmade?
Yes, every Pregomesh piece is meticulously handcrafted by skilled artisans, preserving traditional jewelry-making techniques with a modern aesthetic.